Platform Rules & Policies

AR99 Terms and Conditions – Rules for Pakistan Players

These Terms and Conditions set out the agreement between you and AR99 when you create an account, deposit in PKR, play games, or use any feature of the platform. Please read them carefully before registering.

Last updated: January 2026
What These Terms Cover

A quick overview of the main areas addressed in the AR99 Terms and Conditions below.

Account & Eligibility

Who can register, age requirements (18+), account verification, and rules around maintaining a single account on AR99.

Deposits & Withdrawals

How PKR deposits work via JazzCash, Easypaisa, Raast, bank transfers and cards, and what to expect when withdrawing your balance.

Bonuses & Promotions

How welcome bonuses, reload offers, cashback and cricket-season promotions are awarded, wagering requirements, and how they expire.

Game Rules

Fair use of the games library, prohibited strategies, technical malfunction policies, and how disputed game outcomes are handled.

Account Security

Your responsibility for keeping login credentials secure, what to do if access is compromised, and AR99's right to suspend suspicious accounts.

Responsible Gaming

Age verification, self-exclusion, deposit limits, and the tools available to help players manage their gaming activity responsibly.

1. Acceptance of Terms

By creating an account on AR99 or using any part of the platform — including browsing the game lobby, making a PKR deposit, claiming a promotion, or placing a sports bet — you confirm that you have read, understood, and agreed to these Terms and Conditions in full.

If you do not agree with any part of these terms, you should not register an account or continue using AR99. Continued use of the platform following any update to these terms constitutes acceptance of the revised version.

These terms apply to all features of AR99 including slots, live casino, fish games, sports betting, and all promotions.

2. Eligibility & Registration

To register and use AR99 you must meet all of the following requirements at all times:

  • You must be at least 18 years of age. AR99 does not allow access to anyone under 18, and any account found to have been created by a minor will be closed immediately and any balance forfeited.
  • You must be registering as an individual acting on your own behalf, not as an agent, representative, or on behalf of any third party.
  • You must provide accurate, complete, and truthful information when registering. Providing false details — including name, date of birth, or payment information — is a breach of these terms and may result in account suspension.
  • You must not already hold an active AR99 account. Each person is permitted one account only. Duplicate accounts are not permitted and will be closed, with bonuses voided.
  • You must not be self-excluded from AR99 or any other online gaming platform where such exclusion was intended to cover AR99.

AR99 reserves the right to request identity verification documents at any stage, including before processing a withdrawal. Failure to provide satisfactory documentation may result in account suspension pending verification.

3. Account Rules

Each registered user on AR99 is permitted to hold one account only. Opening additional accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited. Where duplicate accounts are identified, AR99 will close all but the original account, void any bonuses, and may retain balances in cases involving suspected abuse.

You are responsible for keeping your login credentials — username, password, and any two-factor authentication codes — confidential at all times. AR99 is not responsible for any loss resulting from unauthorised access caused by your failure to keep your login details secure.

Your AR99 account is personal to you and cannot be sold, transferred, or shared with any other person. Playing on behalf of another person, or allowing another person to access or operate your account, is a breach of these terms.

One account per person. Creating duplicate accounts to claim multiple welcome bonuses or promotions is considered fraud and will result in all accounts being closed.

AR99 reserves the right to set individual account-level limits on deposits, bets, or session duration, particularly where responsible gaming concerns have been identified. These limits exist to protect players and are applied at AR99's discretion.

4. Deposits & Payments

All deposits on AR99 are processed in PKR (Pakistani Rupees). The platform supports the following payment methods:

  • JazzCash — mobile wallet deposits, typically reflected in your AR99 balance within minutes.
  • Easypaisa — mobile wallet deposits processed promptly.
  • Raast — interbank instant payment transfers.
  • Bank Transfer — direct transfers from your bank account.
  • Cards & Mobile Wallets — debit and credit card deposits and other supported wallet methods.

Minimum and maximum deposit amounts may vary by payment method and are displayed at the time of deposit. AR99 does not apply a deposit fee, though your payment provider may apply their own charges.

Only deposit funds that belong to you. Using payment accounts that are not registered in your name is prohibited. AR99 may request documentation to verify ownership of a payment method used for deposits.

Deposits are for the purpose of gaming on AR99. Depositing funds with no intention to play, for the purpose of extracting bonuses, or as part of any money-passing arrangement is prohibited.

AR99 is not liable for delays caused by third-party payment providers, bank processing times, or mobile network conditions. If a deposit does not reflect in your account within the expected timeframe, contact the support team via live chat with your transaction reference.

5. Withdrawals

Withdrawal requests are processed back to a payment method linked to your AR99 account and registered in your own name. AR99 does not process withdrawals to third-party accounts or payment methods not previously used for deposits.

Before your first withdrawal is processed, AR99 may require identity verification. This is standard practice and you may be asked to provide a copy of a valid ID and proof of your payment method. Withdrawals will be held pending satisfactory completion of this process.

Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals are generally processed faster than bank transfers. Exact timelines are shown within the platform at the time of your request.

  • Withdrawals are subject to any active wagering requirements on bonus funds in your account. Real-money balances that are not subject to wagering requirements can typically be withdrawn at any time.
  • AR99 reserves the right to carry out enhanced verification checks before processing withdrawals above certain thresholds.
  • Withdrawals that fail due to incorrect payment details provided by the player may incur a re-processing delay.
Attempting to withdraw bonus funds before meeting the applicable wagering requirements will result in the bonus portion being removed from your balance before processing.

6. Bonuses & Promotions

AR99 offers various promotions including welcome bonuses for new players, reload bonuses, cashback offers, and cricket-season promotions tied to PSL, T20 internationals, and other events. Each promotion has its own specific terms, which are published on the Promotions page and take precedence over these general bonus rules where there is any conflict.

The following general conditions apply to all bonuses unless a specific promotion states otherwise:

  • Wagering requirements: Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering multiplier for each promotion is stated in the offer terms.
  • Eligible games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games and certain other game types may contribute at a lower rate or not at all. Check the specific promotion terms.
  • Expiry: Bonuses and any associated winnings expire if wagering requirements are not met within the stated period. Expired bonus funds are removed automatically.
  • One bonus at a time: Unless a promotion explicitly states otherwise, only one bonus may be active in your account at any given time.
  • One welcome bonus per player: The welcome bonus is available to new players only, one per person, household, device, or IP address. Attempts to claim the welcome bonus multiple times using duplicate accounts will result in all accounts being closed and bonuses voided.
Bonus funds are always used before real-money funds when you place a bet. Winnings generated from bonus bets are credited as bonus funds and remain subject to wagering requirements until cleared.

AR99 reserves the right to withdraw, amend, or cancel any promotion at any time. Where a promotion is cancelled after players have already participated, AR99 will use reasonable effort to honour commitments already earned under the promotion's stated terms.

Any attempt to abuse the bonus system — including but not limited to placing low-risk bets solely to meet wagering requirements, using the same bonus under multiple accounts, or exploiting a technical error in a promotion — will result in the bonus being voided and may result in account suspension.

7. Game Rules & Fair Use

AR99 offers slots, live casino games, fish shooting games, and other game types. Each game operates according to its own rules, which are accessible within the game itself. Players are responsible for understanding how each game works before placing real-money bets.

All games available on AR99 use certified random number generation (RNG) or live dealer mechanics supplied by third-party game providers. AR99 does not manipulate game outcomes. Results are determined solely by the game mechanics as designed by the provider.

  • In the event of a technical malfunction during a game — including disconnection, system error, or software failure — the round in progress may be voided and your stake returned to your balance. AR99 is not obligated to pay out winnings generated during or immediately following a confirmed technical fault.
  • Exploiting software bugs, glitches, or unintended game behaviour to gain an advantage is strictly prohibited. Winnings obtained through exploitation of technical faults may be voided.
  • Using automated software, bots, scripts, or any other artificial means to play games on AR99 is prohibited. Accounts found using such tools will be suspended and balances reviewed.
Using bots or automated tools to play slots, fish games, or any other game on AR99 is a serious breach of these terms and will result in immediate account closure.

8. Sports Betting

AR99's sports betting section covers cricket — including PSL, T20 internationals, bilateral series, and other international tournaments — as well as football, esports, and other sports. The following rules apply to all sports bets placed on AR99:

  • Bets are accepted at the odds displayed at the time the bet is confirmed. Odds are subject to change before confirmation. Once a bet slip is confirmed and a bet ID is issued, the odds are locked.
  • Minimum and maximum stake limits apply per bet and per event. These limits are shown when placing a bet.
  • In-play bets are subject to delays in acceptance while odds are being updated. AR99 reserves the right to void in-play bets placed during a technical delay where the outcome was already known at the time of placement.
  • Bets placed on events that are cancelled, postponed beyond a specified rescheduling window, or abandoned will generally be voided and stakes returned. Specific rules for each sport are shown within the sports betting section.
  • Where a bet is placed on an incorrect market due to a pricing or display error, AR99 reserves the right to void the bet and return the stake.
  • Match-fixing, insider knowledge, or any form of corrupt influence on an event is taken extremely seriously. Accounts suspected of involvement in corrupt betting activity will be suspended and balances held pending investigation.

Cricket betting at AR99 gives particular attention to PSL and T20 markets. Players are responsible for understanding the match formats and market definitions — for example, what constitutes a completed match for settlement purposes in rain-affected games.

9. Account Security

You are solely responsible for maintaining the security of your AR99 account. This includes choosing a strong password, not reusing passwords from other platforms, and not sharing your login details with anyone — including family members or friends.

  • If you suspect your account has been accessed without your authorisation, contact AR99 support immediately via live chat to request a temporary account lock while the situation is investigated.
  • AR99 will never ask for your password via email, chat, or any other channel. Do not disclose your password to anyone claiming to represent AR99.
  • Logging in from shared or public devices carries risk. Always log out fully after each session and do not save credentials on shared devices.

AR99 uses industry-standard SSL encryption to protect data in transit between your device and the platform. Despite these measures, no online platform can guarantee absolute security, and AR99 cannot be held liable for security breaches resulting from actions or omissions on the player's side.

10. Prohibited Conduct

The following activities are strictly prohibited on AR99 and will result in immediate account suspension, voiding of balances, and may be reported to relevant authorities where applicable:

  • Opening more than one account or assisting others in circumventing the single-account rule.
  • Providing false identity, age, or payment information during registration or verification.
  • Using another person's payment account to deposit or withdraw funds.
  • Attempting to exploit bonuses, promotions, or game mechanics in bad faith.
  • Using automated tools, bots, or scripts to interact with any part of the platform.
  • Engaging in any form of collusion, chip dumping, or coordinated abuse across multiple accounts in live casino or any other game.
  • Placing bets using information that gives an unfair advantage, including leaked match information or insider knowledge in sports betting.
  • Threatening, harassing, or abusing AR99 staff or other players in any support or community channel.
  • Any activity that constitutes money laundering, fraud, or financial crime under applicable law.
AR99 takes fraud and financial abuse seriously. Balances associated with confirmed fraudulent activity will not be returned under any circumstances.

11. Responsible Gaming

AR99 is committed to providing a gaming environment that is enjoyable and safe. Gaming is intended as entertainment, and AR99 encourages all players to approach it that way — with a set budget and a clear time limit before each session.

  • Age verification: AR99 is strictly for players aged 18 and over. We may request proof of age at any point, and accounts will be suspended until satisfactory documentation is provided.
  • Deposit limits: Players can request deposit limits on their account to control how much they spend over a given period. Contact support to set these up.
  • Self-exclusion: If you feel your gaming is getting out of control, you can request a self-exclusion period during which your account will be blocked. Self-exclusion requests are taken seriously and processed promptly.
  • Session reminders: Take regular breaks. If you have been playing for an extended period, step away and return with a fresh perspective.
  • Do not chase losses: A losing session is part of gaming. Chasing losses by increasing stakes or extending sessions is how manageable entertainment becomes a problem.

For more detailed guidance, tools, and resources, visit the Responsible Gaming section of AR99.

12. Suspension & Account Closure

AR99 reserves the right to suspend, restrict, or permanently close any account at its discretion. Common reasons include but are not limited to:

  • Breach of any section of these Terms and Conditions.
  • Failure to complete identity or payment verification within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or financial crime.
  • Account inactivity for an extended period (defined in the platform's dormant account policy).
  • Self-exclusion request by the account holder.

Where an account is closed due to a player's own breach of these terms, any bonus balance will be voided. Real-money balances held at the time of closure may be returned after verification checks are completed, at AR99's discretion, except in cases of confirmed fraud.

Players wishing to close their own account voluntarily may do so by contacting the support team. All pending withdrawals will be processed before the account is formally closed.

13. Limitation of Liability

AR99 provides the platform on an "as is" and "as available" basis. While every effort is made to maintain uninterrupted service, AR99 does not guarantee that the platform will be available at all times or free from technical errors.

  • AR99 is not liable for losses arising from service interruptions, connectivity issues, third-party payment delays, or any factor outside of AR99's direct control.
  • AR99 is not liable for any indirect, consequential, or special damages arising from use of the platform.
  • AR99's total liability to any individual player is limited to the real-money balance held in that player's account at the time the claim arises.

Nothing in these terms limits AR99's liability for fraud or wilful misconduct on AR99's own part.

14. Changes to These Terms

AR99 may update these Terms and Conditions from time to time. Where changes are material, players will be notified via a notice on the platform or by email to the address registered on the account. The date of the most recent update is shown at the top of this page.

Continued use of AR99 after the effective date of any update constitutes acceptance of the revised terms. If you do not agree with a material change, you should stop using the platform and contact support to request account closure.

15. Contact & Support

If you have questions about these Terms and Conditions or need assistance with your AR99 account, the support team is available 24 hours a day, 7 days a week via live chat within the platform.

You can also reach the team by email. The support email address is displayed in the footer of this page. Please include your registered username and a clear description of your query so that the team can assist you as quickly as possible.

For matters related to responsible gaming, self-exclusion, or deposit limits, please flag this clearly when contacting support so that your request is prioritised appropriately.

Live chat is the fastest way to reach AR99 support. For account-specific queries, have your username and a brief description of your issue ready before starting the chat.
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